TERMS OF SERVICE

RC: 9040587 | Nigeria

Terms of Service

Last Updated: 1 December 2025

These Terms of Service (“Terms”) govern the use of the services provided by Coinlance Technologies Limited (“Coinlance”, “we”, “our”, or “us”), a company registered in Nigeria with RC Number 9040587. By accessing or using our website or services, you agree to be bound by these Terms.

1. Description of Services

Coinlance provides a technology platform that enables users to convert digital assets into local currency payouts through licensed third-party partners. Coinlance does not operate as a bank, exchange, or financial institution, and does not hold custody of user funds.
All settlements, conversions, and payouts are executed through our verified and regulated partners.

2. Eligibility

To use our services, you must:

We may refuse or terminate access for any user who violates these Terms.

3. Account Registration

Users may be required to provide personal information, identification documents, and other information for verification. You agree that:

Failure to complete verification may result in account limitations or suspension.

4. Use of Services

You agree not to:

Coinlance reserves the right to report suspicious activity to authorities.

5. Fees

Coinlance may charge fees for services. Fees are disclosed on the platform or during the transaction process. Fees may change at any time.

6. Third-Party Partners

All financial services—including crypto conversion, settlement, and payouts—are executed by licensed partners. Coinlance is not responsible for delays or failures caused by these partners, banks, networks, or external providers.

7. Limitation of Liability

Coinlance is not liable for:

To the maximum extent permitted by law, our liability is limited to the amount of fees paid by the user in the 30 days prior to the event giving rise to the claim.

8. No Financial Advice

Coinlance does not provide investment, trading, or financial advice. Users are solely responsible for their decisions.

9. Customer Identification, Know Your Customer (KYC) & AML Compliance

Compliance with Laws.
You acknowledge and agree that the Company and its partners must comply with all applicable anti-money laundering (AML), counter-terrorist financing (CTF), “know your customer” (KYC), sanctions, and other financial crime compliance laws and regulations in the jurisdictions where the Services are provided.

Customer Information.
As part of onboarding, account activation, and ongoing use of the Services, you agree to provide accurate, complete, and up-to-date identification, verification, and due diligence information about yourself or the entity you represent (“Customer Information”). This may include, without limitation:
Government issued photo identification (e.g., passport, national identity card, driver’s license);
Proof of address documents;
Information about beneficial owners and/or controlling persons;
Any other documentation or data required by applicable law or requested by the Company or its compliance partners.
Use of Third-Party Providers.
You acknowledge and agree that the Company may engage third-party service providers, partners, or agents (including identity verification, screening, analytics, and AML/KYC service providers) to assist in collecting, verifying, processing, and storing Customer Information. You hereby consent to the Company and its partners sharing Customer Information with such third parties solely for compliance with legal and regulatory requirements. Law Insider

Ongoing Monitoring & Verification.
The Company may conduct ongoing monitoring and periodic re-verification of Customer Information in order to meet compliance obligations. You agree to cooperate with requests for additional information or documentation, including periodic updates, as reasonably required by applicable law or requested by the Company or its compliance partners.

Suspension or Termination.
If you fail to provide required Customer Information, provide inaccurate or fraudulent information, or otherwise fail to cooperate with the Company’s compliance processes, the Company reserves the right, at its sole discretion, to suspend, restrict, or terminate access to the Services until all required information is provided and verified.

Consent to Data Processing.
By using the Services, you consent to the collection, processing, verification, transmission, storage, and use of your Customer Information for purposes of identity verification, AML/KYC compliance, screening against sanctions and watchlists, risk assessment, and any other compliance-related requirements under applicable law.

10. Termination

We may suspend or terminate your access if:

11. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

12. Contact Information

For questions or concerns:
Coinlance Technologies Limited
Email: support@coinlance.io