Privacy Policy
Last Updated: 1 December 2025
Coinlance Technologies Limited (“Coinlance”, “we”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect:
- Personal Information: Full name, email address, phone number, identification documents (e.g., government-issued ID), contact address
- Transactional Information: Digital asset transaction details, payout information, device and IP data
- Cookies & Usage Data: Used for analytics and user experience
2. How We Use Your Information
We may use your information to:
- Verify your identity
- Process payouts through licensed partners
- Prevent fraud and comply with regulations
- Improve platform functionality
- Communicate with you about your account
3. Legal Basis for Processing
We process your data based on:
- Your consent
- Legal obligations (KYC/AML)
- Legitimate business interests
4. Sharing of Information
We may share your data with:
- Licensed settlement and payout partners
- Regulatory authorities when required
- Third-party service providers (e.g., hosting, analytics)
We do not sell or rent personal data.
5. Data Security
We implement industry-standard security measures to protect your data. However, no system is 100% secure, and users accept inherent risks.
6. Your Rights
You may:
- Request access, correction, or deletion of data
- Withdraw consent
- Opt out of marketing communications
7. Data Retention
We retain personal data for as long as required by law, including financial regulations related to reporting and anti-money laundering.
8. Contact Information
For privacy requests or questions: Email: privacy@coinlance.io